Job Descriptions:

• Administration, Configuration, Installation, Maintenance, Troubleshooting, coordination & Monitoring in Websphere Application Server (WAS)
• Should perform backup/restoration configuration and monitoring for middleware applications (WAS) and other related configuration.
• Should perform patch updating of middleware applications (WAS) on a regular basis and Version migration/upgrade support of middle ware applications.
• Should perform log monitoring of middleware applications and knowledge sharing with bank
• Should perform problem determination, management, resolution/escalation to respective vendors. Analysis, suggestions and resolution of audit comments.
• Should perform recovery of middleware applications (WAS) from system crashes.
• Should perform WAS performance tuning and response monitoring.
• Should schedule and optimize the middleware services running on the server for best performance.
• Should perform administrative activities on middleware applications: trouble shooting on performance issue, other housekeeping activities etc.
• Should support coordination with the hardware vendor.
• Should prepare documentation for installation and operations manual of the product stack and also the baseline document.
• Should perform Disaster Recovery Planning and Testing.
• Vendor should ensure all support during the audits carried out by the Bank/any third party agencies/Statutory agencies
• Should prepare and update secure operations document and hardening baseline documents of the middleware applications (WAS, Apache Tomcat, IIS and NGINX ) in addition to the standard operating procedure.
• When required by the bank, support outside regular operations window should be provided to the bank. This extra support will be required during any planned or unplanned incidents/activities.
• The onsite FM engineer should support bank in integrating the application/audit logs of the middleware application to third party tools like SIEM solution/log monitoring solution.